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F A Q

HOW ARE DLK DESIGNS ITEMS MADE?

At DLK Designs, It's all about your journey and all of the places in the world that are most meaningful to you and your loved ones.  Each item is hand crafted by me. All maps are originals cut from vintage atlases, unless otherwise noted.  Once your map has been selected, a proof may be requested at no additional cost to you, I carefully place it in sterling silver and coat it in layers of a jewelers grade resin. Once the resin has properly cured, I then prepare your custom piece for shipping using a map you select as part of your packaging, not available on all items.  You receive your custom gift ready to be treasured for generations!  Also, I promise, if this is a gift to a special someone, you may see tears in their eyes upon receiving.

 

HOW WILL I KNOW WHEN YOU HAVE NEW PRODUCTS?

Sign up for our newsletter, located at the bottom of our home page.  Only sent a few times per year.

 

WHERE DO YOU SHIP TO?

We are happy to ship around the world!  You will see many options upon checkout.

 

HOW DO I CHANGE OR CANCEL AN ORDER?

Please email me at danaklop@hotmail.com within 3 days of purchase.

 

WHAT IS YOUR RETURN POLICY?

We have a 100% Happiness Guarantee!  If you're not happy with a purchase, please contact me, and I'll help make it right.

 

HOW DO I CARE FOR MY SPECIAL ORDER ITEM?

 Most items offered by DLK Designs are sterling silver.  Sterling tarnishes over time, just like grandma's silverware.  Pieces can be polished with a silver polishing cloth.  

 

CAN I WEAR MY JEWELRY IN WATER?

While I do not recommend this, I have worn my own jewelry showering, swimming and playing at the beach.  It holds up perfectly and I clean mine with warm water and hand soap once it gets a bit grimy with sunscreen. 

 

WHAT LOCATIONS ARE AVAILABLE FOR THE CUSTOM MAP ITEMS?

We have a massive collection of old books.  Most are 60+ years old.  Many times, for larger cities, I can narrow down to street addresses and landmarks, such as stadiums and museums.  Just ask!  I adore custom work, it truly makes what I do meaningful and I am happy to have a look for you to make your piece perfect!

 

ANY ADDITIONAL QUESTIONS?  PLEASE EMAIL ME AT danaklop@hotmail.com