DLK Designs | Policies

All DLK Designs items include free shipping and arrive gift ready.  Due to weight, coasters are excluded from free shipping.


Please let me know in the {Message to Seller} section if you would like me to ship directly to a gift recipient. There is no extra charge for this service & I am happy to provide it as a convenience to you. I would be happy to include a personal note too!

{USA Shipping}
All items shipped within the USA are shipped first class using Delivery Confirmation/Tracking. You can find your tracking number on your purchase once your item has shipped. Orders shipped within the USA are 3-5 days transit time.

{INTERNATIONAL SHIPPING}
Orders are shipped first class and usually take 10 business days at the minimum. Please allow up to 3-5 weeks, for INTERNATIONAL First Class SHIPPING. Your country may charge a customs fee on packages from the USA. These fees vary and they are the sole responsibility of the buyer {you}. 

REFUNDS

Please contact me if you have any issues with your purchase within 5 days of receipt. All returns are handled on a case by case basis. I want you to be happy and I will work with you to ensure your complete satisfaction.